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Total Commitment
to Full Customer Support
ReliaSoft is totally committed
to providing you with immediate product support, to answer any
questions you might have or to assist you with any problems
that might arise with any of our reliability analysis software
products. ReliaSoft's unparalleled after-sale support includes
free telephone, fax and e-mail support.
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Phone,
Fax and E-mail Support from ReliaSoft India |
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ReliaSoft India provides localized support
within India.
Phone: (+91) 44-4208-7785 or (+91) 44-4208-7784
Fax: (+91) 44-4208-7756
E-mail:
Support.India@ReliaSoft.com
ReliaSoft
India phone lines
are
open from 9.00 am to 6.00 pm Chennai, Indian time
(GMT+ 5:30) Monday through Friday excluding
observed holidays.
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Regardless of your
location, you can always
contact ReliaSoft's Corporate Headquarters in
Tucson, Arizona, USA.
The current time in Arizona, USA is
and
our phone lines are
U.S. phone
lines are open from 8:00 am to 5:00 pm Arizona Standard
Time (GMT-7:00), Monday through Friday, excluding
U.S.
observed holidays [En].
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When requesting support, please
be prepared to provide the following information:
- The software that
you are using (e.g. Weibull++, ALTA, etc.).
- The registered
license number of the product that you are using.
- The version number
and build number of the product that you are using.
(To locate the version, you can typically select
About from the Help
menu.)
- The type of hardware
that you are using, including network hardware.
- The exact wording
of any messages that appeared on your screen.
- What happened
and what you were doing when the problem occurred.
- How you tried
to solve the problem.
Always include your telephone
number when writing to us! Also, please
be as specific as possible so that we can respond quickly
and accurately.
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